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Strategies > Transportation Demand Management > ​Voluntary Travel Behavior Change Programs

Voluntary Travel Behavior Change Programs

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Photo: pedbikeimages.org/ Adam Coppola Photography
Voluntary travel behavior change programs encourage people to use alternatives to driving alone in a car through education, encouragement, and reinforcement. Unlike employer-based trip reduction programs, these programs are focused at the household level. These include personalized travel planning, travel awareness campaigns, and public transit marketing programs.  
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Proven Outcomes

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Reduced Vehicle Use
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Reduced VMT
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Reduced GHG
Voluntary travel behavior change programs reduce vehicle use (Bamberg & Rees, 2017), vehicle miles traveled (VMT), and greenhouse gas emissions (GHG). Two factors may be involved in overstating the benefits from voluntary travel behavior change programs. First is self-selection, where participants already considering behavior changes may choose to enroll in these programs, making it difficult to determine whether results can be generalized to the full population. Secondly, neighborhoods with  infrastructure that supports active transportation are often selected for these programs, again limiting generalizability to other types of neighborhoods (Spears et al., n.d.).

These research caveats speak to the issues of generalizability and effect size. For practice, they can be interpreted as guidance for where these programs might be most successful. Cairns et al. (2004) found these programs are best suited where community views traffic as a problem, there is wide availability of transit, there is support from local and transit, walk and bike infrastructure exists, and local destinations are nearby. 
Travel behavior change may be more effective when participants are making a life change, such as taking a new job, changes in their family membership, or moving. Additional guidance can be found from Davies, (2012, paywall). 
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Likely Outcomes

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Reduced Air Pollution
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Improved Health
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Reduced Congestion
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Improved Community Interaction
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Increased Walking
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Increased Business Viability
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Increased Bicycling
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Increased Transit Use
Postulated co-benefits include reduced emissions and traffic congestion, increased transit use, potential health benefits from increased walking and cycling, improved community interaction and increased viability of local business (Spears et al., 2013). 


Equity and Inclusion

Strategies that provide incentives that reduce costs and improve individuals' understanding of transportation options may improve equity. 

Complementary Strategies

  • Bicycle Infrastructure
  • ​Employer-Based Trip Reduction Programs
  • Parking Availability and Pricing
  • Regional Accessibility
  • Transit Access​
  • ​Transit Service

Implementation Guidance

Guides & Reports
Measures for Success: New Tools for Shaping Transportation Behavior

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Alta & TransitCenter, 2017
Teaching Older Adults about Using Public Transit: Edmonton Transit Education Programs and Tools
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AARP, 2015
Applying Behavioural Insights to Transportation Demand Management


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Translink, n.d.
Integrating Demand Management into the Transportation Planning Process: A Desk Reference
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Federal Highway Administration, 2012​
Proposed Transportation Demand Strategies to Boost Transit Ridership: Report to Austin City Council

Austin Transportation Department, 2019
Research Reports & Briefs
The Impact of Voluntary Travel Behavior Change Measures: A Meta-Analytical Comparison of Quasi-Experimental and Experimental Evidence [Journal Article]
Bamberg & Rees, 2017 
Tools
TRIMMS (Trip Reduction Impacts of Mobility Management Strategies)


Center for Urban Transportation, University of South Florida, n.d.
Implement Demand Management Strategies




Transportation Efficient Communities, 2020
What Are the Ingredients of Successful Travel Behavioural Change Campaigns? 
[Journal Article]




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Davies, 2012
Portland SmartTrips: PBIC Case Study





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PBIC, n.d.
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  • Home
  • About
  • Service Areas
  • Playbook
    • Goals >
      • Physical Activity
      • Bicycling
      • Walking
      • Equity and Inclusion
      • Greenhouse Gas Emissions
      • Vehicle Miles Traveled
    • Strategies >
      • Transportation Infrastructure >
        • Bicycle Infrastructure
        • Pedestrian Infrastructure
        • Traffic Calming
      • Transportation Demand Management >
        • Active Travel to School
        • Employer-Based Trip Reduction Programs
        • Parking Availability and Pricing
        • Road User Pricing
        • Voluntary Travel Behavior Change Programs
      • Land Use Strategies >
        • Local Accessibility
        • Regional Accessibility
        • Residential Density
        • Land Use Mix
        • Street Network Connectivity
      • Public Transit >
        • Transit Access
        • Transit Service
      • Engagement >
        • Community Engagement
    • Emerging issues
    • Approach
  • News
  • Contact